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Condition standards

The RealReal condition standards mapped to the 1.0–10.0 scale

The RealReal is a luxury consignment marketplace that condition-grades items itself, using a scale of Pristine, Excellent, Very Good, Good, and Fair. Mapping it to the GradeThread 1.0–10.0 scale shows how its luxury bar lines up with an objective grade.

The RealReal grades condition for you and reserves its top tiers for near-flawless luxury pieces. This page maps its condition scale to the GradeThread scale so you know how a piece is likely to be graded before you consign it.

Verified September 2026 · source: The RealReal seller's guide to conditions

How does The RealReal condition map to the 1.0–10.0 scale?

GradeThread gradeTierThe RealReal condition
10.0New With TagsPristine
9.0 to 9.9New Without TagsExcellent (no tags or packaging)
8.0 to 8.9ExcellentExcellent
7.0 to 7.9Very GoodVery Good
6.0 to 6.9GoodGood
5.0 to 5.9FairFair
1.0 to 4.9PoorFair at best; may be declined

What triggers a return on The RealReal?

The RealReal condition-grades items at intake, so condition 'disputes' are really its graders assigning a lower tier than you expected — which lowers your payout — or declining a piece. An objective grade beforehand sets a realistic expectation.

Listing copy for each grade

You don't write The RealReal listing — The RealReal grades the item. Grade it yourself first so you can predict which tier it lands in and price your expectations accordingly; 'Pristine' means new with its original packaging, which is the 10.0 band only.

10.0 · New With Tags

Condition: New With Tags — graded 10.0 on the GradeThread 1–10 scale (brand new, unworn, with original tags attached). See the certificate for the full condition report.

9.0 to 9.9 · New Without Tags

Condition: New Without Tags — graded 9.0 to 9.9 on the GradeThread 1–10 scale (unworn or as-new, no tags). See the certificate for the full condition report.

8.0 to 8.9 · Excellent

Condition: Excellent — graded 8.0 to 8.9 on the GradeThread 1–10 scale (very light wear, no notable flaws). See the certificate for the full condition report.

7.0 to 7.9 · Very Good

Condition: Very Good — graded 7.0 to 7.9 on the GradeThread 1–10 scale (light, honest wear with minor cosmetic signs). See the certificate for the full condition report.

6.0 to 6.9 · Good

Condition: Good — graded 6.0 to 6.9 on the GradeThread 1–10 scale (clear wear or a minor flaw, fully wearable). See the certificate for the full condition report.

One grade, every marketplace

Grade an item once on the 1.0–10.0 scale and you have the right condition wording for The RealReal and every other platform — plus a certificate that heads off the condition disputes that drive returns.

Frequently asked

What does 'Pristine' mean on The RealReal?
'Pristine' is The RealReal's top condition tier: an item identical or nearly identical to new, with its original packaging — the 10.0 (New With Tags) band on the GradeThread 1.0–10.0 scale. An unworn piece missing its tags or packaging lands in Excellent instead.
Does The RealReal grade condition itself?
Yes. The RealReal condition-grades every consigned item using its own scale (Pristine, Excellent, Very Good, Good, Fair). Grading a piece yourself first helps you predict the tier it will land in and set realistic payout expectations.

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