The RealReal condition standards mapped to the 1.0–10.0 scale
The RealReal is a luxury consignment marketplace that authenticates and condition-grades items itself, using a scale of New With Tags, Pristine, Excellent, Very Good, Good, and Fair. Mapping it to the GradeThread 1.0–10.0 scale shows how its luxury bar lines up with an objective grade.
The RealReal grades condition for you and reserves its top tiers for near-flawless luxury pieces. This page maps its condition scale to the GradeThread scale so you know how a piece is likely to be graded before you consign it.
Verified July 2026 · source: The RealReal condition guidelines
How does The RealReal condition map to the 1.0–10.0 scale?
| GradeThread grade | Tier | The RealReal condition |
|---|---|---|
| 9.75–10.0 | New With Tags | New With Tags |
| 9.0–9.5 | New Without Tags | Pristine |
| 7.5–8.5 | Excellent | Excellent |
| 6.0–7.0 | Very Good | Very Good |
| 4.5–5.5 | Good | Good |
| 3.0–4.0 | Fair | Fair |
| 1.0–2.5 | Poor | Below consignment bar |
What triggers a return on The RealReal?
The RealReal condition-grades items at intake, so condition 'disputes' are really its graders assigning a lower tier than you expected — which lowers your payout — or rejecting a piece below its bar. An objective grade beforehand sets a realistic expectation.
Listing copy for each grade
You don't write The RealReal listing — its experts authenticate and grade the item. Grade it yourself first so you can predict which tier it lands in and price your expectations accordingly; luxury 'Pristine' maps to near-new (9.0+) only.
9.75–10.0 · New With Tags
Condition: New With Tags — graded 9.75–10.0 on the GradeThread 1–10 scale (brand new, unworn, with original tags attached). See the certificate for the full condition report.
9.0–9.5 · New Without Tags
Condition: New Without Tags — graded 9.0–9.5 on the GradeThread 1–10 scale (unworn or as-new, no tags). See the certificate for the full condition report.
7.5–8.5 · Excellent
Condition: Excellent — graded 7.5–8.5 on the GradeThread 1–10 scale (very light wear, no notable flaws). See the certificate for the full condition report.
6.0–7.0 · Very Good
Condition: Very Good — graded 6.0–7.0 on the GradeThread 1–10 scale (light, honest wear with minor cosmetic signs). See the certificate for the full condition report.
4.5–5.5 · Good
Condition: Good — graded 4.5–5.5 on the GradeThread 1–10 scale (clear wear or a minor flaw, fully wearable). See the certificate for the full condition report.
Frequently asked
- What does 'Pristine' mean on The RealReal?
- The RealReal's 'Pristine' is a never-worn or as-new luxury item — roughly 9.0–9.5 on the GradeThread 1.0–10.0 scale. It's a top tier reserved for near-flawless pieces, below only New With Tags.
- Does The RealReal grade condition itself?
- Yes. The RealReal authenticates and condition-grades every item at intake using its own scale (Pristine, Excellent, Very Good, Good, Fair). Grading a piece yourself first helps you predict the tier it will land in and set realistic payout expectations.
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