What does 'Used – excellent' mean on Depop?

Depop's 'Used – excellent' is a pre-owned item with very light wear and no notable flaws — roughly 7.5–8.5 on the GradeThread 1.0–10.0 scale. Pair the tag with a grade and clear photos so the buyer's expectation matches what ships.

Does Depop accept returns?

Depop doesn't require sellers to accept change-of-mind returns, but a buyer can open a Buyer Protection claim for an item not as described, including condition worse than stated. Accurate condition and disclosed flaws prevent these claims.

Condition standards

Depop condition standards mapped to the 1.0–10.0 scale

Depop uses a short condition list — Brand new, Like new, Used – excellent, Used – good, Used – fair. Each maps to a band of the GradeThread 1.0–10.0 scale, so a grade removes the guesswork from which Depop condition to choose.

Depop's young, style-driven buyers rely on the condition tag and your photos. Overstating condition is the fast track to a Buyer Protection claim. This page maps Depop's conditions to the GradeThread scale with listing copy per grade.

Verified July 2026 · source: Depop Buyer Protection

How does Depop condition map to the 1.0–10.0 scale?

GradeThread grade	Tier	Depop condition
9.75–10.0	New With Tags	Brand new
9.0–9.5	New Without Tags	Like new
7.5–8.5	Excellent	Used — excellent
6.0–7.0	Very Good	Used — excellent
4.5–5.5	Good	Used — good
3.0–4.0	Fair	Used — fair
1.0–2.5	Poor	Used — fair

What triggers a return on Depop?

A Depop buyer opens a Buyer Protection claim when an item arrives not as described — condition worse than the tag or an undisclosed flaw. Depop reviews the listing and messages, so an accurate condition tag plus flaw photos and a grade is what resolves it in your favor.

Listing copy for each grade

Choose the Depop condition that matches the grade band, and put the grade plus any flaws in the description and photos. Depop is photo-first, so a clear flaw shot does more than a paragraph.

9.75–10.0 · New With Tags

Condition: New With Tags — graded 9.75–10.0 on the GradeThread 1–10 scale (brand new, unworn, with original tags attached). See the certificate for the full condition report.

9.0–9.5 · New Without Tags

Condition: New Without Tags — graded 9.0–9.5 on the GradeThread 1–10 scale (unworn or as-new, no tags). See the certificate for the full condition report.

7.5–8.5 · Excellent

Condition: Excellent — graded 7.5–8.5 on the GradeThread 1–10 scale (very light wear, no notable flaws). See the certificate for the full condition report.

6.0–7.0 · Very Good

Condition: Very Good — graded 6.0–7.0 on the GradeThread 1–10 scale (light, honest wear with minor cosmetic signs). See the certificate for the full condition report.

4.5–5.5 · Good

Condition: Good — graded 4.5–5.5 on the GradeThread 1–10 scale (clear wear or a minor flaw, fully wearable). See the certificate for the full condition report.

One grade, every marketplace

Grade an item once on the 1.0–10.0 scale and you have the right condition wording for Depop and every other platform — plus a certificate that heads off the condition disputes that drive returns.

Frequently asked

What does 'Used – excellent' mean on Depop?: Depop's 'Used – excellent' is a pre-owned item with very light wear and no notable flaws — roughly 7.5–8.5 on the GradeThread 1.0–10.0 scale. Pair the tag with a grade and clear photos so the buyer's expectation matches what ships.
Does Depop accept returns?: Depop doesn't require sellers to accept change-of-mind returns, but a buyer can open a Buyer Protection claim for an item not as described, including condition worse than stated. Accurate condition and disclosed flaws prevent these claims.

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