What does INR mean?
Also: Item Not Received
INR stands for Item Not Received, a buyer claim that a paid-for order never arrived. Unlike SNAD, it's about delivery, not condition. Sellers protect themselves with tracked shipping and proof of delivery, since marketplaces side with buyers when there's no tracking. INR is a fulfillment dispute and has nothing to do with an item's grade.
How it's used in a listing
A seller who says “opened an INR even though tracking shows delivered” means a buyer claimed a package never arrived despite a delivery scan.
How it maps to the grade scale
INR is a shipping dispute, not a condition grade — it has no bearing on the GradeThread 1.0–10.0 scale. It's included here because resellers group it with SNAD as the two most common buyer claims, but only SNAD relates to condition.
See where every condition sits on the GradeThread condition grading scale.
INR — frequently asked
- What's the difference between INR and SNAD?
- INR (Item Not Received) is a claim that a paid order never arrived — a delivery problem. SNAD (Significantly Not As Described) is a claim that the item differs from the listing — a condition or accuracy problem. Tracking defends against INR; accurate grading defends against SNAD.
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