Tag: seller-metrics
The Defect Rate Repair: How One Returned Item Can Drag Down 200 Good Sales
One eBay defect can outweigh 200 clean sales because the threshold is a percentage, not a count. Here's how the math works and how to recover.
The Category Expansion Trap: How Adding One New Clothing Type Broke My Seller Metrics (And How to Test Safely)
eBay blends a new category's returns into your overall seller metrics from listing one. Here's how to pilot safely before you scale.
The Category Creep: How Mixing Too Many Item Types Tanks Your Seller Dashboard Metrics
eBay blends your defect rate across every category you sell. One weak category can drag down metrics on your best-performing items.