Tag: ebay-returns
What to Do When an eBay Buyer Says Clothing Was Not as Described
A buyer opens a not as described case on a jacket you graded Very Good. Here's a 7-step workflow: pull evidence, test the claim, decide, and log the margin hit.
What to Do When an eBay Return Arrives Damaged or Incomplete
A return shows up stained, missing a belt, or not the item you sent. Here's a 7-step inspection, logging, restock, and refund-matching workflow that protects your margin.
The Return Reason Code Breakdown: What Buyers Actually Mean When They Claim 'Not As Described'
Half of 'Item not as described' returns aren't about condition. Here's how to interpret eBay return reason codes and know which ones you can actually fight.