# Can You Get a Partial Refund on Mercari? Here's How It Actually Works

_By GradeThread Team · Published September 9, 2026_

> Yes — Mercari sellers can send a partial refund, but the buyer must accept it and Mercari's fee never shrinks. Here's the real process and cost.

# Can You Get a Partial Refund on Mercari? Here's How It Actually Works

Yes, you can get a partial refund on Mercari. A seller can send a buyer a partial refund directly through the order screen, and a buyer can request one after delivery — but neither side can force it through. The buyer has to accept the amount, and Mercari's selling fee is calculated on the original sale price, not the refunded amount, so the seller eats the full fee regardless of how much money goes back.

That last part is the piece most sellers miss until they're staring at a payout that's smaller than expected. A partial refund on Mercari isn't a clean, proportional undo of the sale — it's a negotiated adjustment with a fee structure that doesn't move. If you're dealing with a buyer complaint right now, or you just want to understand the mechanics before you're in that position, here's exactly how it works.

## What a Partial Refund on Mercari Actually Is

A partial refund is a manual adjustment a seller initiates after an order has been marked as received. It's not a formal

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